Page 4 - Complaints Policy
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CONTACT RURAL HOUSING ASSOCIAITON

Please use the following contact details if you require assistance with our
Complaints Procedure or if you wish to forward a complaint to Rural Housing
Association:
Rural Housing Association
2 Killyclogher Road
Omagh
Co Tyrone
BT79 0AX
Telephone: 02882840172
Facsimile: 02882246120
E-mail: info@ruralhousing.co.uk

THE OMBUDSMAN

Complainants have a right to bring their complaints to the Commissioner for
Complaints for Northern Ireland (The Ombudsman) for independent review. The
Ombudsman’s office can be contacted for advice at:
Northern Ireland Ombudsman's Office
Freepost BEL 1478
Belfast BT1 6BR
Or by email: ombudsman@ni-ombudsman.org.uk

Please note that the Ombudsman normally expects a complainant to have used
Rural Housing Association’s Complaints Procedure before bringing a complaint
to him.
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