Page 9 - BusinessPlan2016
P. 9
Introduction and Mission Statement
Executive Summary
What We Plan To Do
The Strategic and Operational Process
SWOT analysis

4 The Strategic and Operational Process

The Association has worked to the following strategic framework identified in its three-year Corporate Strategy in 2014.
This will be the third year of that Strategy.

Strategic Theme Strategic Goal Priority
Service Standards and Performance Service Excellence Communication
Staffing and Structures
Sustainable Business Growth Manage and Develop Stock Quality Homes
Stock Maintenance
Fit for Purpose Business Management Effective and Accountable Goverance

3 Year
Annual Corporate
Report Strategy

Departmental Annual
Targets Business Plan

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