Page 11 - AnnualReport_2016
P. 11
Chairperson’s Report
Honorary Treasurer’s Report
Property Management Update
Housing Management Update
Tenant Engagement and Communication








4 Housing Management Update








Rural Housing Association now manages 437 properties throughout rural Northern Ireland. Graph 1.3
Of the 53 lettings there were 9 transfer cases, displays properties by District Council Area.
either from the Housing Executive or Housing
Associations, re-housed through lettings during Rural Housing Association Stock Table at 31/3/2016
this year. In addition the Housing Association
processed 2 Direct Exchanges (home swaps)
within its housing stock. All new tenants Armagh 16
receive a new tenancy visit within the irst six Ballymena 2
weeks of their tenancy commencing to ensure Ballymoney 6
that they have settled in well and are aware Banbridge
of their tenancy obligations and any support 12
requirements are noted. Co Down 7
Coleraine 9
Allocations by Points level Craigavon 6 11
16
TOTAL NUMBER OF COMPLAINTS 12 11 13 15 14 Down 9 10 57 79 119
Derry
14
Dungannon
10
Fermanagh
8
Magherafelt
6
Newry & Mourne
4
2
0
Omagh
Transfer 120+ 70-119 0-69 Newtownards 14 15
Points Points Points Strabane 60
Ballycastle 5
Relets 0 20 40 60 80 100 120 140
The Association always aims to re-let properties
as quickly as possible after the previous resident
moves out. Our overall average re-let period Graph 1.3
was 23 Days that is, from the time of vacation of
property to commencement of tenancy.

Our Target: Allocate re-lets within
28 Days at year end

1.4.2015 to Re-let time 23 Target
31.3.2016 days Achieved















Rural housing association : annual report & accounts 2015-16 : 10
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